Last Updated: [Insert Date]

Welcome to Forever Footwear Sale! These Terms and Conditions outline the rules and regulations for using our website (www.herfootwearshop.com) and purchasing our stylish, comfortable footwear.

By accessing our website and placing an order, you agree to these terms. Please read them carefully before making a purchase.

Our Commitment: At Forever Footwear Sale, we’re dedicated to bringing you elegant bridal footwear, comfortable flats, versatile low heels, and stylish wedges with exceptional service. These terms are designed to protect both you and us while ensuring a smooth shopping experience.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, excluding certain Asian countries and remote areas as specified in our Shipping Policy. By using our site, you confirm you are at least 18 years old or have parental consent.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and product designs, is the property of Forever Footwear Sale and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information and Purchases

2.1 Product Descriptions

We strive for accuracy in product descriptions, images, and pricing. However, slight variations may occur due to monitor settings and product availability. If you receive an item significantly different from its description, please contact us immediately.

2.2 Product Categories

Our footwear collections include:

  • BRIDAL: Elegant wedding footwear with special hygiene considerations
  • FLATS: Comfortable everyday shoes
  • LOW HEELS: Versatile footwear combining style and comfort
  • WEDGES: Fashionable elevated shoes

2.3 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse orders for any reason, including suspected fraudulent activity.

3. Payment Terms

3.1 Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.2 Pricing and Charges

All prices are in US Dollars (USD) and include applicable taxes unless otherwise stated. You are responsible for any customs duties or import taxes in your country.

3.3 Payment Security

We use industry-standard encryption to protect your payment information. We do not store full credit card numbers on our servers.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information via email once your order ships.

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: Via EMS for orders over $50, delivered in 15-25 business days after shipment

4.3 Delivery Issues

If your package appears lost or damaged in transit, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue.

5. Returns and Exchanges

5.1 Return Policy

We accept returns and exchanges within 15 days of delivery, with these conditions:

  • Items must be unworn, in original condition with all tags attached
  • Original packaging must be included
  • Proof of purchase (order number) required
  • Bridal footwear cannot be returned/exchanged unless damaged or defective due to hygiene reasons

5.2 Return Process

To initiate a return or exchange:

  1. Email us at [email protected] with your request
  2. Wait for our authorization (within 2 business days)
  3. Package items securely in original packaging
  4. Ship to: Forever Footwear Sale Returns, 4038 Arron Smith Drive, CHARLOTTE, US 48813

5.3 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable. International customers are responsible for return shipping costs.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate, complete information when placing orders, including shipping address and payment details.

6.2 Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Make false claims about products or services
  • Resell our products without authorization

7. Limitation of Liability

Forever Footwear Sale shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Minor variations in product color or appearance due to monitor settings
  • Customs delays or import fees in your country

Our total liability for any claim related to your order shall not exceed the purchase price of the items in question.

8. Privacy and Data Protection

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms periodically. The current version will always be available on our website with the effective date. Continued use of our site after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms shall be governed by the laws of the State of North Carolina, USA, without regard to conflict of law principles.

11. Contact Us

For questions about these Terms or our products, please contact:

Forever Footwear Sale
4038 Arron Smith Drive
CHARLOTTE, US 48813
Email: [email protected]

Thank you for choosing Forever Footwear Sale – where style meets comfort in every step.